On 15 November 2024, an update to the computer system that supports Family Violence Intervention Orders made in the Magistrates’ and Children’s Courts impacted printed orders. The update impacts copies of orders made between 15 November 2024 and 5 March 2025. Information about this issue is available on the Magistrates’ Court of Victoria website (External link).

This page provides information and resources for those who may be impacted by the printing error.

 

On this page

  • All Family Violence Intervention Orders are still valid

  • Government action

  • Affected family members

  • Respondents

  • Help and support

All Family Violence Intervention Orders are still valid 

All Family Violence Intervention Orders made during this period were validly made and remain in place. 

The Victorian Government is making sure that respondents continue to comply with those orders, and that perpetrators are held to account. 

The order of the Court is valid. Respondents must obey the conditions of the order made by the Court. 

You do not need to return to court. Victoria Police will respond to alleged breaches of the order. 

Government action 

The Family Violence Protection Amendment Act 2025 came into effect on 18 March 2025. The Act ensures that all family violence orders issued are enforceable, regardless on the date they were served or whether they were impacted by the printing error.

The Victorian Government created and passed this legislation quickly to make sure that respondents continue to comply with orders, and that perpetrators are held to account.

Affected family members 

If you think you have an impacted order, your order is valid and enforceable by Victoria Police. You do not need to take any further action. 

For information and a copy of your order please contact: 

Magistrates’ Court Service Centre 
03 9087 6116  
9am to 7pm Monday to Friday. 

Respondents 

The order of the Court is valid. You must obey the conditions of the order made by the Court. 

For information and a copy of your order please contact: 

Magistrates’ Court Service Centre
03 9087 6116  
9am and 7pm Monday to Friday. 

Help and support 

For immediate support for your safety, please call police on 000 anytime. 

Safe Steps 

Immediate, confidential help for people in high-risk situations. 

Call: 1800 015 188 (available anytime). 

Orange Door 

A free service for people who are experiencing family violence or who need support with the care and wellbeing of children and young people.  

Find your nearest location at orangedoor.vic.gov.au (External link). 

Victims of Crime Helpline

If you are a victim of crime and would like information about further supports available to you, you can also contact the Victims of Crime Helpline.

Call 1800 819 817 or text 0427 767 891 (8am to 11pm every day)