community workers

 

Work in youth justice isn't confined to custodial facilities.

We have staff doing vital work with young people out in the community too.
 

 

On this page

  • What you will bring to the job

  • Benefits of working in youth justice community

  • Youth justice community roles

Custodial sentencing is a last resort when dealing with criminal behaviour.

If a young offender doesn't pose a clear threat to the safety of Victorians, it is preferable to help them complete their sentence while living in the community.

The department's focus on diversion has seen the rate of youth offenders in Victoria fall almost 35 per cent since 2010. Over the same period, the number of alleged youth offenders incidents has fallen by more than 26 per cent.

This is evident in the reduction in children and young people supervised year-on-year, which is down by more than 20 per cent in the community and 15 per cent across the system during the past five years.

Source: Youth Justice Strategic Plan 2020-2030

Youth justice community helps young people develop stronger connections to community services and other positive support networks.

What you will bring to the job

Knowledge of the principles of case management, with the ability to use a range of assessments and interventions relevant to the background and needs of a young person.

  • A respect for and appreciation of different cultures.
  • Flexibility in working within a dynamic and evolving operating model.
  • Capacity to cope with setbacks and continue working to achieve your objectives.
  • Ability to gain respect from stakeholders and use effective negotiation techniques to motivate others.
 

Shannon's Story

Hi, my name is Shannon.

I'm an advanced case manager at Youth Justice.

My journey started as a prison officer in adult custody before moving across to an offender services team, before transitioning across to youth justice within the community.

In the adult custody environment, working with older people they have discussed their story and their journey.

And offered bought forward that if they had of had intervention at a younger age and had some supports, their journey would look a lot different.

So the role involves connecting a young person with services, but also supporting them towards success in working with those services.

And this is transporting the young person, reminding them of appointments, supporting them at court, visiting them in custody, and being involved in recreational activities.

Youth justice is focus is rehabilitation for the young person.

Young people have disengaged from employment or education.

They haven't had mental health support or alcohol and other drug support.

They haven't had the life experience and they're more open to change and giving us that chance to implement some interventions that will help them succeed in the community.

So working within the Community Youth Justice role, life experience is important.

A large portion of the role involves being able to connect with the young person being able to share details of your own life experience.

We're you’ve made mistakes and been able to overcome them.

Having that experience in adult custody environment has given me a passion for working with young people within the community as that's giving me more hope for helping them succeed in the community.

Benefits of working in youth justice community

  • You will have smaller caseloads than many case management roles. Being able to dedicate more time to your clients will make it even more gratifying when you support them to make positive changes in their lives.
  • Challenging and changeable work that connects you with young people from many different cultural backgrounds. Each young person will have their own unique set of circumstances that has brought them into your care, and you need to select rehabilitative programs with these details in mind.
  • Attractive salary structure that respects your time and talent.
  • Comprehensive leave provisions, including annual leave loading of up to 17.5 per cent.
  • Learning and development opportunities in case management best practice.

Youth justice community roles

Case Manager (CM)

A team of youth justice case managers take charge of the supervision and coordination of services for young people subject to statutory court orders.

As a case manager, you will:

  • prepare court and Youth Parole Board reports
  • develop client service plans and attend court for client matters
  • provide assessments
  • develop case plans and reports
  • advocate for the provision of support services.

Advanced Case Manager (ACM)

  • Advanced case managers provide holistic support to young people with complex needs and challenging behaviours.
  • You will need exceptional skills in case management practice, with experience in coordinating the delivery of rehabilitative interventions for young people with complex needs.
  • This is a senior role that many youth justice case managers aspire to progress to.

Youth Control Order and Intensive Bail Monitoring and Control Scheme (CM and ACM)

The Youth Control Order (YCO) is a new sentencing option for children and young people that offers more rigorous and targeted supervision of young offenders in the community.

The Intensive Bail Monitoring and Control Supervision Scheme (Intensive Bail) is a bail support service that provides high-risk young people with the most stringent supervision in the community.

This role is like the other case manager positions, with one key difference -– you will work mainly (though not exclusively) with young people sentenced to a YCO or the Intensive Bail scheme. This means you will need prior experience in coordinating the delivery of rehabilitative interventions for young people at high risk of offending in the community.

Eligibility

  • A Bachelor of Social Work or Diploma in Community Services is highly desirable, though not essential. Other tertiary qualifications at diploma level or above will be considered only if they include units of study in case management or casework.
  • A current Working with Children Check (WWCC) card (External link) is essential and will need to be provided prior to commencement of employment. Currency will need to be maintained for the period of your employment.

Apply now

Learn more about becoming a youth justice worker

Join one of our regular information sessions for intakes at Cherry Creek and Parkville Youth Justice Precincts.

You can learn more about youth justice, the role of a youth justice worker and hear from current staff.

View upcoming sessions

Health and fitness assessment

Learn about the health and fitness assessment for youth justice workers

Contact us

Youth justice worker recruitment

yjcsrecruitment@justice.vic.gov.au (External link)

Youth Justice Community recruitment

ccsrecruitment@justice.vic.gov.au (External link)